Lean Office and Office Value Stream Mapping Case Studies

An Executive Overview:  Lessons learned in the insurance provider industry successfully adopting Lean while embracing change in your organization.

Who Should Attend:

Business owners, CEOs, COOs, Presidents, CFO, Lean/Six Sigma Champions, Accounting, Materials, Procurement, Quality and Engineering professionals - anyone with an interest in learning how to leverage Lean methodologies, practices and principles in office and services environments.

About the Presentation:

In recent years professionals have been looking for ways to apply the lessons learned from industry in the implementation of Lean and Six Sigma in non-traditional settings - albeit not without many false starts.  Learn some of the practical considerations in integrating best practices in place today with new approaches that increase the effectiveness of services and office processes.

In this session, we will briefly cover some of the principles of Lean that have been successfully applied with a case study example of how Value Stream Mapping can be used to quickly assess a situation and jump-start the improvement process with cross functional teams of stakeholders in adopting Lean paradigms in an office environment.

Summary Learning Objectives:

• Brief overview of key Lean principles and how they make a difference in office and service provider situations.
• An introduction to Value Stream Mapping in office environments.
• A case study example of Value Stream Mapping and kicking off a supply replenishment process improvement team.
• Tips and recommendations to start or re-invent the implementation process of major change-for-the-better in your company.
• Q&A Forum.